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About the Role
Position Title: Technical Support Engineer
About Advanced Energy
Advanced Energy Industries, Inc. (NASDAQ: AEIS), enables design breakthroughs and drives growth for leading semiconductor and industrial customers. Our precision power and control technologies, along with our applications know-how, inspire close partnerships and innovation in thin-film and industrial manufacturing. We are proud of our rich heritage, award‑winning technologies, and we value the talents and contributions of all Advanced Energy employees worldwide.
Responsibilities
- Serve Americas and Europe customers at Call Center via phone, email or online chat for all Advanced Energy products, including technical or selling related query
- Identify & record all inquiries clearly, and respond on time accordingly
- Provide technical documents and related information to customers
- Recognize customer real needs and promote product & peripheral so...
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