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Serve as the primary technical support contact for Singular's customers, partners, and internal teams including complex technical troubleshooting and problem-solving. Work closely with Product, Engineering, and QA teams to improve and grow the product offering. Serve as an advocate for customers with the product organization. Become an expert in mobile and Singular’s product offering. Provide...
About the Role
The role
We are seeking a Technical Support Engineer US team, with exceptional technical, organization and communication skills to join our growing team. A customer-focused individual responsible for handling customer and partner support. An exceptional technical aptitude, with precise written and verbal communication skills, who finds it easy to speak to technical and non-technical audiences alike. A highly energetic, independent and fast thinker in a customer-oriented environment.
What you will do:
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