Technical Support Engineer

GKP Solutions, Inc. • Metro Manila, Philippines

📍 Location

Metro Manila

⏰ Job Type

Full-time

📅 Posted

May 23, 2026

About the Role

TECHNICAL SUPPORT ENGINEER 

ABOUT THIS FEATURED OPPORTUNITY
We are seeking Technical Support Engineers with a software engineering background to support developers by investigating, reproducing, and resolving technical issues reported through support cases. This role applies software engineering skills in a case-driven environment, focusing on debugging integration issues and guiding resolution.
THE OPPORTUNITY FOR YOU
Own developer-reported issues from intake through resolution or escalation
Investigate issues starting from external symptoms (e.g., failing API calls, unexpected behavior)
Reproduce issues using:
APIs
SDKs
test environments
Debug integration-level problems across:
APIs
SDKs
application behavior
Analyze logs, payloads, and system responses to isolate root causes
Communicate findings, workarou...
            

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