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About the Role
Job Title: Technical Support Engineer - Integrations
Location:Santa Clara, CA
Work Status:
Due to potential work with ServiceNow's government partners, candidate must be a U.S. Citizen or Green Card holder.
Note: This position will also require onsite presence weekly on Tuesday and Thursday at the office.
Duties: Overview:
Provides technical support to administrators, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software, integrations, or networked and/or wireless systems.
Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning applications and software. Troubleshoots and diagnoses design, reliability and maintenance problems or bugs t...
Location:Santa Clara, CA
Work Status:
Due to potential work with ServiceNow's government partners, candidate must be a U.S. Citizen or Green Card holder.
Note: This position will also require onsite presence weekly on Tuesday and Thursday at the office.
Duties: Overview:
Provides technical support to administrators, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software, integrations, or networked and/or wireless systems.
Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning applications and software. Troubleshoots and diagnoses design, reliability and maintenance problems or bugs t...
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