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Technical Support Engineer

📍 Location
Hyderabad
⏰ Job Type
Full-time
📅 Posted
May 31, 2026

About the Role

This role is responsible for delivering reliable technical support and maintaining seamless day-to-day IT operations across Mango Mass Media. It is a hands-on position that demands strong problem-solving skills, quick response times, and the ability to effectively support teams in a dynamic, fast-paced media environment.

Key Responsibilities


- Provide day-to-day IT support for desktops, laptops, printers, and peripherals


- Troubleshoot hardware, software, network, and system issues


- Set up, configure, and maintain systems, operating systems, and applications


- Manage user access, emails, passwords, and basic cybersecurity practices


- Monitor and maintain network connectivity, Wi-Fi, and internet performance


- Handle IT asset management, documentation, and vendor coordination


- Ensure data backups and security protocols are followed


- Support onboarding and offboarding proc...

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