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Request-ID: (phone number removed)
Title: Agiloft Developer
Locations: Stamford, CT/Remote
Duration: 6 Months
Salary Range: $55 - $60/Hour on W2 (Without Benefits).
Applicants must be willing to work on W2.
Role Descriptions:
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Technical Support Engineer (Cloud / Application Support)
Artech LLC • Stamford, Connecticut, United States
About the Role
Request-ID: (phone number removed)
Title: Agiloft Developer
Locations: Stamford, CT/Remote
Duration: 6 Months
Salary Range: $55 - $60/Hour on W2 (Without Benefits).
Applicants must be willing to work on W2.
Role Descriptions:
- Provide excellent customer service to all customers, partners, and internal stakeholders when interfacing with them.
- Follow all ticket SLA and notation departmental guidelines.
- Become knowledgeable about Agiloft and products with which we integrate, such as Active Directory, LDAP, Outlook, Word, Excel and Salesforce.
- Take customer calls and manage the creation and submission of support tickets to track and resolve customer issues.
- Assist in generating software licenses and overseeing the...
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