Technical Support Engineer

Technical Support Engineer - Onsite - Bristol

This is a full-time onsite Support Engineer to provide technical support to a prestigious client, based in Central Bristol.

Job Duties:

• To help determine customer needs, as the customers first point of contact with Telefónica Tech, this is a vital role within the organisation.  
• Engineers will be technically proficient at performing on-site support and triage activities for Desk, Wall and Floor ports; WAP ceiling ports; Equipment Room patching of access switches; Shared Printers; Audio Visual Equipment; Room Booking Tablets; Digital Signage.  
• On-site engineers will also escalate incidents to the offsite team where required and will assist with on-site diagnostic and resolution activity under the guidance of the offsite team as required.  
• Daily checks and management, monitoring of on-site equipment. ...