← Back to opportunities
💼
Technical Support (Customer Service Representative)
Career Professionals Inc. • taguig city, Philippines
About the Role
Job Description
- Handle and carefully respond to all customer inquiries via inbound calls and email
- Handle a range of queries, effectively communicate solutions, and document issues and resolutions for future reference.
- Provide excellent customer service through active listening
- Work with confidential customer information in a secure manner
- Aim to resolve issues on the first call by being proactive
- Appropriately and adequately communicate with customers
Qualifications:
- Highschool / Senior HS Graduate / College Graduate of any IT related courses
- At least 6 months of SQL experience
- 2 years overall experience in Tech Support/Customer Service Representative
- Handle and carefully respond to all customer inquiries via inbound calls and email
- Handle a range of queries, effectively communicate solutions, and document issues and resolutions for future reference.
- Provide excellent customer service through active listening
- Work with confidential customer information in a secure manner
- Aim to resolve issues on the first call by being proactive
- Appropriately and adequately communicate with customers
Qualifications:
- Highschool / Senior HS Graduate / College Graduate of any IT related courses
- At least 6 months of SQL experience
- 2 years overall experience in Tech Support/Customer Service Representative
Ready to Join Through a Referral?
Apply now and get connected directly with the hiring team
Apply for this Position