Technical Support Analyst

Role: Service Desk

Exp: 2-4yrs

Location: New Delhi

JD:

Skill Set:

• 2-3 years of experience as a Help Desk Technician or other customer support role
• Good understanding of computer systems, mobile devices, and other tech products.
• Strong problem-solving abilities with Ability to diagnose and resolve basic technical issues.
• Strong oral and written communication skills, with the ability to effectively communicate to a variety of audiences.

Job Description / Responsibilities:

Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problems, and determines and implements solutions.

Must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They...