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About the Role
Description
I am looking for an IT Support Specialist that can deliver high-volume, walk-up IT support in a manufacturing environment, resolving real-time technical issues for end users and production staff. This individual will be responsible for troubleshooting a wide range of hardware, software, and network issues while ensuring a seamless user experience and timely resolution of incidents. This position is located in Anoka, MN and will be 100% onsite.
+ Provide in-person, walk-up technical support for employees at an IT service kiosk
+ Troubleshoot and resolve hardware, software, and access issues in real time
+ Support Windows devices, applications, and user accounts (Active Directory)
+ Assist with password resets, account unlocks, and system access requests
+ Image, configure, and deploy laptops and desktops
Requirements
Technical Skills
+ 3+ years supporting Windows and iOS envi...
I am looking for an IT Support Specialist that can deliver high-volume, walk-up IT support in a manufacturing environment, resolving real-time technical issues for end users and production staff. This individual will be responsible for troubleshooting a wide range of hardware, software, and network issues while ensuring a seamless user experience and timely resolution of incidents. This position is located in Anoka, MN and will be 100% onsite.
+ Provide in-person, walk-up technical support for employees at an IT service kiosk
+ Troubleshoot and resolve hardware, software, and access issues in real time
+ Support Windows devices, applications, and user accounts (Active Directory)
+ Assist with password resets, account unlocks, and system access requests
+ Image, configure, and deploy laptops and desktops
Requirements
Technical Skills
+ 3+ years supporting Windows and iOS envi...
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