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About the Role
About the job Technical Support Advisor (Portuguese)
We are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Portuguese speaking Technical Support Advisor to join their teams in A Coruña.
Position: Technical Support Advisor
Location: A Coruña, Spain / On-Site
Employment type: Full-time
Remuneration: Base salary + bonuses.
DUTIES AND RESPONSIBILITIES:
- Provide technical support and assistance for a project with a leading software development company.
- Utilize prior experience or skills gained as an IT Technician to troubleshoot and resolve technical issues effectively.
- Collaborate with cross-functional teams to ensure seamless project execution and customer satisfaction.
- Offer guidance and solutions to clients, ensuring timely and accurate resolution of technical challenges.
- Contribute to the continuous improvement of processes and provide val...
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