Technical Support Administrator

End-User & Production Support

• Provide day-to-day technical support for artists and production teams across Windows, macOS, and Linux workstations.
• Troubleshoot hardware, software, and network issues with a strong focus on customer service and clear communication.
• Assist artists with issues in key VFX/animation applications such as Maya, Houdini, Nuke, and Blender.

Identity, Access & Device Management

• Manage user accounts, permissions, and workstation configurations through Active Directory and related administration tools.
• Support Microsoft Entra (Azure AD)–based identity workflows including MFA, conditional access, and hybrid identity setups.

Workstation Deployment & Asset Management

• Deploy and image workstations using tools such as WDS, FOG, or Clonezilla.
• Maintain accurate documentation and asset tracking.
• Lift and move equipment up to 50 lbs as req...