Technical Success Account Manager, Google Cloud Consulting

Technical Success Account Manager, Google Cloud Consulting

Google Toronto, ON, Canada

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This posting is for an existing vacancy. Google utilizes AI tools to assist in assessing candidates in our hiring processes.

• Bachelor’s degree in Computer Science, a related technical field, or equivalent practical experience.
• 10 years of experience in a customer-facing technical role.
• Experience with cloud computing concepts and enterprise architecture principles (e.g., networking, compute, storage, IT security, database systems, application development, operational frameworks).
• Experience presenting to technical and executive stakeholders (e.g., explaining technical concepts to non-technical audiences).
• Experience supporting customers in cloud operations domains (e.g., launch/capacity planning, product release management, technical support, escalation management procedures)...