About the Role
We are looking for a Technical Specialist who will play a crucial role in supporting, enhancing, and improving our internally developed applications. Reporting to the manager of the Support team within the Product Development Expertise Centre, you will directly impact the quality of the user experience, the reliability of our solutions, and the continuous evolution of our application ecosystem.
YOU'LL HAVE THE OPPORTUNITY TO:
Diagnose, analyze, and resolve technical issues related to the application ecosystem to ensure its stability and performance.
Document technical procedures, recurring incidents, and implemented solutions to facilitate future resolution and ensure operational continuity.
Collaborate closely with development teams to gather, clarify, and prioritize application improvement needs.
Actively participate in the definition, planning, execution and deployment of continuous improvement pr...
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