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Technical Solution Architect – ServiceNow GenAI

📍 Location
bengaluru
⏰ Job Type
Full-time
📅 Posted
June 07, 2026

About the Role

Description and Requirements

We are looking for a Technical Solution Architect – ServiceNow GenAI to define and drive the architecture for AI-powered solutions on the ServiceNow platform.

This role is responsible for establishing the AI vision, architecture standards, and scalable design patterns , ensuring that all AI use cases are aligned with enterprise goals, secure, and production-ready.

You will work closely with Offering leadership, Solution Leads, and business stakeholders to translate AI strategy into a structured, scalable execution model .

Key Responsibilities

AI Architecture & Strategy Ownership

  • Define the overall GenAI architecture roadmap for ServiceNow platform
  • Establish reusable AI design patterns, frameworks, and accelerators
  • Guide selection of use cases based on feasibility, scalability, and ROI
  • Ensure alignment with e...
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