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About the Role
Technical Services Engineer (BIM|VDC) provides expert-level support, training, and implementation services for BIM/VDC tools and workflows. This role bridges technical expertise with operational needs, ensuring seamless adoption of digital engineering practices across teams and projects.
2.1 TECHNICAL SUPPORT AND TROUBLESHOOTING
- 2.10 Diagnose and resolve issues related to BIM/VDC software, model coordination, data interoperability, and automation scripts.
- 2.11 Maintain a troubleshooting log and escalate complex issues to software vendors or internal development teams when necessary.
- 2.12 Respond promptly to support inquiries from project teams, operations associates, and internal stakeholders.
2.2 CROSS-FUNCTIONAL LIAISON
- 2.21 Collaborate with operations, engineering, and IT teams to understand project-specific requirements.
- 2.22 Translate operational needs into tailored BIM/VDC solutions, workf...
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