Technical Service Desk Analyst

Technical Service Desk Analyst
Bromsgrove - (Hybrid 3 days in office)
£27,000 - £32,000 + Learning & Development Bonus + Holiday + Training + Pension + Benefits

Are you looking to develop your career in a busy technical service desk environment where you will support customers, solve problems, and grow your technical skills through continuous learning?

This role offers the chance to take ownership of customer issues, deliver high standards of technical support, and build strong working relationships. You will work within a collaborative team, contributing to shared goals while maintaining high-quality service levels. You will also have the opportunity to broaden your skills through exposure to varied technologies and ongoing industry training.

You will investigate and resolve technical queries, work with external specialists when required, and ensure all support activities meet agreed service levels. The ideal candidate will ...