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Technical Resource Center Analyst (Xico)

📍 Location
estado de méxico
⏰ Job Type
Full-time
📅 Posted
June 19, 2026

About the Role

Our CompanyWe are Hitachi Vantara, the data foundation trusted by innovators worldwide.
Our resilient, high‐performance data infrastructure empowers customers—from banks to theme parks—to focus on achieving the impossible with data.
We are building the next wave of growth and welcome people passionate about making a real‐world impact with data.The TeamThe Support Specialist provides technical support, advice and assistance to Hitachi Vantara's customers addressing hardware and software system problems.
The role includes solving end‐user issues such as data access, performance and system inefficiencies and requires clear communication with stakeholders.
The specialist works in a fast‐paced, worldwide 24×7 support center as part of a team of customer service professionals.The RoleProvide support to customers and field teams via phone and online tools.Assist in resolving technical issues including hardware/software configuration problems, product failures, and technical...

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