← Back to opportunities

Technical Operations Specialist (TOPS)

📍 Location
Mumbai
⏰ Job Type
Full-time
📅 Posted
May 26, 2026

About the Role

Responsibilities

  • Monitor various aspects of the Interactive Brokers global brokerage system in real-time. 
  • Analyze, troubleshoot, escalate and resolve brokerage system operational issues. 
  • Participate in Post-Incident review in collaboration with architecture and infrastructure teams. 
  • Provide 2nd-level technical support to internal teams. 
  • Monitor Batch Job Scheduler and troubleshoot failed or delayed jobs. 
  • Analyze existing business workflows and participate in developing new monitoring tools and automated process monitoring. 
  • As part of the team, act as the primary escalation point for all brokerage system technical issues. 

  • Key Requirements

  • Strong communication skills, with English as the primary language. 
  • A Bachelor's or apprenticeship in a technical discipline. 
  • A working knowledge of general computing concepts, networking, the Linux operating system and related technologies. <...
  • Ready to Join Through a Referral?

    Apply now and get connected directly with the hiring team

    Apply for this Position