Technical Manager – Microsoft Dynamics 365

Job Summary

We are seeking a dynamic and experienced Technical Manager for Microsoft Dynamics 365 who will oversee and lead the customization, and optimization of Microsoft Dynamics solutions across functional, technical, and integration layers. The ideal candidate will have deep cross‑functional expertise across Finance, Operations, Delivery, or Customer Engagement modules, strong technical understanding of Dynamics architecture, and proven experience integrating D365 with external systems (on‑premises and cloud).

Key Responsibilities

Functional Leadership

• Engage with business stakeholders to understand and translate business processes into D365 capabilities.
• Lead functional workshops for requirements gathering and solution design.
• Oversee configuration and customization of modules like Projects, Finance (ERP), Sales, Customer Service and HR .
• Own the functional roadmap, working closely with busines...