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Dynamics CRM (customer journeys) Integration layers (APIs, services) Platform services and system connectivity Customer engagement Sales journeys Customer servicing Product (Technical PO – defines direction) Architecture (sets standards and design) Delivery (manages timelines and execution) Inconsistent builds Poor implementation decisions
About the Role
Description
Technical Lead (Dynamics & Integration)
Programme Context
This role sits within the engineering arm of Engagement Services, working as part of a squad‑based delivery model.
The team delivers across:
This supports the same broader ecosystem:
Where This Role Sits
This role is part of the engineering function, working alongside:
👉 This role drives the “how” (technical execution)
🔹 Core Problem This Role Solves
Developers need stronger technical leadership and direction
Risk of:
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