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About the Role
Technical Field Engineer page is loaded## Technical Field Engineerlocations: Multi-Client Singaporetime type: Full timeposted on: Posted Todayjob requisition id: REQ **What success looks like in this role:*** Round the clock monitoring and maintenance of the System (hardware and software) to ensure system uptime in accordance to SLA commitments* Respond to all incident / service calls and be first responder onsite to troubleshoot and resolve incidents including basic repairs or parts replacements* Create / update and track ticket in ticketing tool to closure observing SLA commitments* Escalate when necessary in accordance to escalation matrix* Perform regular preventive and corrective maintenance, troubleshooting system hardware and all computer-based systems.* Coordinate and work with third-party supplier or other contractors to identify the causes of issues e.g. hardware, software, network problems and etc. that may affect the proper functioning of the System.* Liaise and wor...
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