Technical Engineer

Tata Consultancy Services • kuala lumpur, Malaysia

📍 Location

kuala lumpur

⏰ Job Type

Full-time

📅 Posted

June 04, 2026

About the Role

Job Title Technical Engineer 
Key Responsibilities WOS (Warehouse Operation System) Technical Support  Deliver end to end technical support for the WOS system, ensuring reliable performance and a positive user experience. 
  
Incident & Problem Management  Manage standby support, respond to customer reported issues, and drive timely resolution of incidents and problems. 
  
Vendor Hardware/Software Coordination  Work closely with third party vendors to troubleshoot and resolve hardware and software issues. 
Oversee hardware related concerns, including RMP130 door access systems, walkie talkies, WiFi temperature loggers, FDU installations, and printer functionality. 
Manage customer communications via email and phone for fault reporting and inquiries. 
Maintain accurate logs and ensure proper follow up on ServiceNow tickets. 
C...
            

Ready to Join Through a Referral?

Apply now and get connected directly with the hiring team

Apply for this Position