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Technical Customer Support

📍 Location
são paulo
⏰ Job Type
Full-time
📅 Posted
June 02, 2026

About the Role

At Fluke Reliability, we help organizations around the world improve asset performance, reliability, and safety through powerful software solutions. As a Customer Support Specialist, you’ll be part of a growing, collaborative team at a pivotal stage—supporting customers across industries while building deep product knowledge and technical skills.

This is an entry‑level, “ground‑floor” opportunity with clear pathways for internal growth. Many team members advance into roles in Account Management, Professional Services, Sales, or advanced Support as they develop their expertise.

What You’ll Do?

  • Provide frontline support for Fluke Reliability software in a Microsoft and web‑based environment
  • Respond to customer inquiries via phone, email, chat, and web meetings
  • Diagnose, troubleshoot, and clearly explain solutions to software‑related issues
  • Balance multiple tasks during live customer interactions, including researching issues an...

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