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About the Role
About This Role:
Help customers solve product-related issues while ensuring satisfaction and accuracy.
Responsibilities:
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Provide technical assistance in German and English.
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Log and track issues in CRM.
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Escalate cases to technical teams.
Skills:
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German C2, English C1.
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Analytical thinking and communication skills.
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Service background preferred.
Offer:
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Remote from Turkey.
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Structured training and IT support.
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