Technical Customer Specialist

Qualifications:

• High school diploma or GED; 2 years of technical school preferred


• Minimum of 3+ years of basic customer service and/or order/data entry experience (relevant technical experience will be considered)


• Working knowledge of Microsoft Suite including Word, Excel, Outlook, and PowerPoint


• Ability to read and interpret technical documents such as safety rules, operating and maintenance instructions, and procedure manuals


• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume


• Ability to apply concepts of basic algebra and geometry


• Strong communication skills and ability to work collaboratively with cross-functional teams


• Attention to detail and ability to main...