Technical Customer Service Specialist - 2nd Level Support

Sentec AG, a Swiss-American medical device company, is seeking a proactive team member for their Technical Customer Service team. The successful candidate will provide 2nd level support for customer complaints and technical inquiries, ensuring high-quality documentation.

The ideal candidate should have a background as a Certified Technician or Electrician and experience in technical service. The position requires strong analytical skills and proficiency in both English and German.