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Technical Customer Service (GC MS)

📍 Location
Muntinlupa
⏰ Job Type
full-time
📅 Posted
June 07, 2026

About the Role

Job Description

  • At all times, complies with SGS Code of Integrity and Professional Conduct.
  • Manage projects, being responsible for the entire order processing workflow (e.g., sample receipt inspection, test planning, order controlling, test monitoring, and invoicing).
  • Performs secondary or upper level review of laboratory data calculations, integrations and interpretations, quality control checks, laboratory Information Management Systems (LIMS) entries, and other data management functions as required.
  • Performs secondary or upper level review, as needed, surrounding third party subcontract laboratory data entered into the LIMS for reporting.
  • Responsible for recognizing and correcting errors in lab results committed throughout the analysis process and approving for final reporting.
  • Responsible for high quality and integrity of release of reports prior sending to customers.
  • Understand the methods and technologies utilized a...

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