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About the Role
Job Description
About the Role
The Technical Program Coordinator acts as a central operational and communication partner across Engineering, QA, and Product teams. This role focuses on proactively managing production-related issues, maintaining Jira ticket hygiene, and improving workflows and handoffs across the SDLC. The position requires strong technical understanding and coordination skills, but no hands-on coding.
What You’ll Do
• Serve as the point person for production and high‑priority technical issues.
• Review, prioritize, and manage approximately 50 Jira tickets per week, ensuring accuracy, ownership, and timely movement.
• Coordinate across Engineering, QA, and Product to route issues to the correct teams.
• Act as an additional operational layer supporting teams in a Scrum‑like environment.
• Identify impacted APIs, products, and systems based on high‑level architectural understanding.
• Champion clear communication standards between P...
About the Role
The Technical Program Coordinator acts as a central operational and communication partner across Engineering, QA, and Product teams. This role focuses on proactively managing production-related issues, maintaining Jira ticket hygiene, and improving workflows and handoffs across the SDLC. The position requires strong technical understanding and coordination skills, but no hands-on coding.
What You’ll Do
• Serve as the point person for production and high‑priority technical issues.
• Review, prioritize, and manage approximately 50 Jira tickets per week, ensuring accuracy, ownership, and timely movement.
• Coordinate across Engineering, QA, and Product to route issues to the correct teams.
• Act as an additional operational layer supporting teams in a Scrum‑like environment.
• Identify impacted APIs, products, and systems based on high‑level architectural understanding.
• Champion clear communication standards between P...
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