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Strong process mapping, requirement gathering, and documentation skills Ability to translate business workflows into checklist logic, prompts, and system flows Experience working with structured and unstructured data, especially documents and PDFs Clear communicator who can partner with SMEs to design AI use cases Skilled in evaluating business value, ROI, and operational impact Ability to test AI outputs, validate logic paths, and support prompt tuning 2–5 years in BA or product role, ideally supporting tech or automation teams Experience with automation or BPM projects; exposure to AI/LLM projects a plus Worked with SMEs in operational environments (e.g., servicing, valuations, QC) Defined requirements, test cases, and acceptance criteria for iterative software delivery Familiarity w...
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