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About the Role
Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.
Responsibilities
Technical Associate
Mount Pleasant, SC (onsite)
3+ Month Contract
M-F (7:30AM - 4:30PM)
Responsible for daily support of site-specific network and workstation printers in a law firm environment. Focus on delivering excellent customer service, resolving technical issues, and maintaining printer fleet performance. Secondary responsibilities include mail handling, with cross-training in print and hospitality services.
Responsibilities
- Provide daily support, maintenance, and basic troubleshooting for network and workstation printers
- Respond to customer requests promptly; resolve issues accurately and escalate when necessary
- Keep customers informed on status and resolution of service requests
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