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Advanced Support: Deliver technical support for applications, platforms, and data management systems. Incident Management: Investigate and resolve incidents in line with SLAs; perform root cause analysis and implement action plans. Collaboration: Work with development teams and stakeholders to deploy fixes and minor chang...
About the Role
What success looks like in this role:
Role Overview
Join our team as a Technical Application Engineer and play a key role in ensuring the stability, performance, and continuous improvement of critical business applications and infrastructure. You will provide enterprise-level technical support, manage application environments, and collaborate closely with development teams to deliver exceptional service. Acting as a trusted operational contact for clients, you will support incident and change management processes while adhering to industry best practices.
Key Responsibilities
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