Technical Account Manager

The Cloud XDR Team is looking for a Technical Account Manager with a passion for security to join the team to help the customers get the most out of our services to protect their networks.

This is an opportunity to join a technically advanced and talented team and help the company build and deliver world class services to our customers.

This role is ideal for a seasoned SOC Analyst or sales engineer with experience in cyber security looking to broaden their scope of cyber skills with a strong focus on detection and response to cyber incidents.

Summary

• Act as the customer advocate within the Cloud XDR Team
• Own the operational relationships with the customers
• Assist the operational teams in fixing issues that arise during the operation of services
• Identify and implement, with the assistance of engineers and architects, technical enhancements to the services tha...