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About the Role
Join Autodesk Customer Success as a Technical Account Manager specializing in Architectural, Civil, and Construction Engineering. Help enterprise customers optimize their product investments and achieve tangible business results worldwide.
In this senior role within the Technical Adoption and Success group, you'll leverage your expertise in Autodesk tools to establish strong relationships with medium and large enterprise clients. Your focus will include proactive technical guidance, issue escalation, and managing customer success plans to ensure exceptional outcomes.
Key Responsibilities:
• Establish technical advisor relationships with enterprise customers
• Monitor service level compliance and address critical issues
• Provide technical recommendations based on data analytics
• Collaborate with IT teams for successful software installations
• Manage coaching sessions to enhance software adoption
Requirements:
• Bachelor’s degree in Architecture, Civil or Co...
In this senior role within the Technical Adoption and Success group, you'll leverage your expertise in Autodesk tools to establish strong relationships with medium and large enterprise clients. Your focus will include proactive technical guidance, issue escalation, and managing customer success plans to ensure exceptional outcomes.
Key Responsibilities:
• Establish technical advisor relationships with enterprise customers
• Monitor service level compliance and address critical issues
• Provide technical recommendations based on data analytics
• Collaborate with IT teams for successful software installations
• Manage coaching sessions to enhance software adoption
Requirements:
• Bachelor’s degree in Architecture, Civil or Co...
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