Tech Support & Integrations Analyst

Accenture in the Philippines is seeking an IT Customer Service Analyst to provide essential support to B2B customers in a hybrid setup. This role involves troubleshooting integrations and guiding customers through various processes while delivering exemplary service. Candidates should have strong technical support experience, solid knowledge of JavaScript and HTML, and excellent communication skills. The position emphasizes quality metrics including productivity, quality assurance, and customer satisfaction.
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