Tech Account Operations Lead — Performance & Coaching

A leading resourcing firm in Metro Manila is seeking an experienced Operations Team Lead to manage a growing technical account. The ideal candidate will have a college degree in a tech-related field and over 2 years of team leader experience. Responsibilities include overseeing operations, supporting team performance, and ensuring high-quality delivery across both voice and non-voice lines of business. This role requires strong leadership and communication skills, and the ability to thrive in a dynamic environment.
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