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About the Role
One of our leading Hospitality Clients require a Supervisor who is a versatile leader that can drive high standards across multiple departments. You are essentially the bridge between management and the frontline team.
Role Overview
As a Supervisor / Team Leader, you are the hands-on operational lead. Your primary mission is to ensure high compliance and guest satisfaction by being physically present to coach the team, manage fluctuating guest demand, and maintain brand standards across Accommodation, Catering and Retail.
Key Responsibilities
• Departmental Floater: You are anchored in Accommodation each week to oversee room audits. For part of the week, you will be covering other areas including the Bars, Shops or Restaurants based on the businesses needs.
• Operational Driver: You ensure the Right People are in the Right Place at the Right Time (RPRPRT) to handle busy periods and reduce guest queuing.
• Compliance & Audits: You are responsible for fo...
Role Overview
As a Supervisor / Team Leader, you are the hands-on operational lead. Your primary mission is to ensure high compliance and guest satisfaction by being physically present to coach the team, manage fluctuating guest demand, and maintain brand standards across Accommodation, Catering and Retail.
Key Responsibilities
• Departmental Floater: You are anchored in Accommodation each week to oversee room audits. For part of the week, you will be covering other areas including the Bars, Shops or Restaurants based on the businesses needs.
• Operational Driver: You ensure the Right People are in the Right Place at the Right Time (RPRPRT) to handle busy periods and reduce guest queuing.
• Compliance & Audits: You are responsible for fo...
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