Team Leader

Dollarama is hiring a Team Leader for their Sherbrooke, QC store. This is a full-time, permanent position (25+ hours per week) with open availability required including days, evenings, and weekends.

Responsibilities

• Leading and supervising store associates, providing guidance and support.
• Responsible for store merchandising, shelf stocking and boxing and unboxing daily shipments.
• Ensuring excellent customer service standards are met.
• Conducting managers on duty tasks: making sure daily breaks, time and attendance are taken.
• Implementing and maintaining visual merchandising standards based on company strategy.
• Addressing customer complaints and resolving issues promptly.
• Ensuring store safety and cleanliness standards are met and contributing to their maintenance.
• Performing cash management, store opening and closing duties as needed.
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