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Lead teams into achieving day-to-day metric goals including SLA by offering pro-active solutions through Operations Manager, and completing monthly deliverables and tasks. Identify and track issues, risks, and action items, provide status to Group Manager, and facilitate resolutions. Build cap...
About the Role
Job Description
THE OPPORTUNITY
Our client, a leading insurance group that has been managing workers' insurance and injured workers' compensation claims in Australia for 110 years, is hiring for a Team Lead to be part of their Manila team! Together with their AU partners, employers, medical providers and customers, they drive industry-leading return-to-work outcomes and safe work initiatives.
As the Team Lead, you will be expected to manage & monitor the functions within the Data Entry team, and to provide the highest level of service to both internal and external customers.
KEY RESPONSIBILITIES
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