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Ensure all incoming mail is processed and electronically distributed within agreed timelines and compliance standards. Maintain accurate daily service logs and spreadsheets. Monitor shared mailboxes, ensuring timely responses and appropriate email tracking (highlighting, assigning, completing, filing).
About the Role
Job Purpose:
The role supports the Facilities Services & Post Room Manager in delivering efficient, high‑quality operational services across the head office and the Group’s regional locations. Key responsibilities include managing incoming and electronic mail, preparing client meeting rooms, maintaining service records, responding to internal Facilities requests, and liaising with Royal Mail and other service providers to resolve issues. The role also administers the Group’s purchase‑to‑pay (P2P) system to support the procurement of office supplies and services.
Key Responsibilities:
Mail & Service Operations
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