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Oversee assigned countries migrated into MNL ISSC Customs team.
Strategize to drive process optimization, accountability, and ownership
Monitor team and individual performance and ensure that performance is within expectation (based on defined SLA)
Provide guidance on process design and optimization
Propose process changes where needed to drive efficiency and improve execution
Act as an ambassador of BSS MNL ISSC.
Prepare and present performance report to internal and external stakeholders
Quality and compliance responsibilities under NDA / attention given to predetermined processes, SOPs
Work closely with the associates to increase productivity and assist in creating positive working relationships with all stakeholders
Maintain all areas of Health and S...
About the Role
Time Type:
Full TimeKey Tasks & Deliverables:
Operational and Team Management:
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