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Oversee assigned countries migrated into GBS MNL Customs team.
Strategize to drive process optimization, accountability, and ownership
Monitor team and individual performance and ensure that performance is within expectation
(based on defined SLA)
Provide guidance on process design and optimization
Propose process changes where needed to drive efficiency and improve execution
Act as an ambassador of GBS MNL.
Prepare and present performance report to internal and external stakeholders
Quality and compliance responsibilities under NDA / attention given to predetermined
processes, SOPs
Work closely with the associates to increase productivity and assist in creating positive
working relationships with all stakeholders
Maintain all areas of Health and Safety ...
About the Role
Time Type:
Full TimeKey Tasks & Deliverables
Operational and Team Management:
(based on defined SLA)
processes, SOPs
working relationships with all stakeholders
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