Tamil Speaker

If you are a great communicator, thrive in a fast-paced environment, and are ready to relocate to beautiful Indonesia, we want to hear from you!

Key Responsibilities

• Customer Handling: Manage inbound inquiries, resolve customer complaints, and provide accurate solutions through various channels (email, chat, and phone).
• Issue Resolution: Troubleshoot user problems efficiently while maintaining a high level of professionalism and customer satisfaction.
• Localization Support: Assist in ensuring the tone and quality of support match the cultural nuances of Tamil-speaking users.
• Data Logging: Accurately document customer interactions and feedback in the CRM system to help improve our product and services.
• Collaboration: Work closely with cross-functional teams to escalate complex technical issues and follow up on resolutions.