Systems Support Technician

Salary: £26,551 - £26,647

Location: Fareham

Employment type: Permanent, Full Time

Working hours: Monday – Thursday 9:00 am – 5:00 pm; Friday 9:00 am – 4:30 pm

This role requires a full driver’s licence and access to a vehicle, and flexible working across several sites.

Job Purpose

The IT systems support technician plays a pivotal role in maintaining and supporting our IT systems and SaaS applications. The primary responsibilities include ensuring that technology operates smoothly and efficiently, access controls are maintained, helping users with second‑line technical issues, and contributing to overall performance of IT systems.

Main Responsibilities

• Understand and comply with industry standard security practices such as Cyber Essentials Plus.
• Liaise with third‑party organisations such as application providers, ensuring issues are logged correctly and resolved within set SLA’s.
• Assist t...