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About the Role
Job Responsibilities
- Provide daily support for systems software, networks, servers, and end-user devices via IT Helpdesk, remote assistance, and onsite support.
- Station at client sites or travel to multiple locations daily as required.
- Configure, maintain, and troubleshoot network infrastructure for office and store locations, including LAN, WAN, WLAN, VPN, and wireless systems.
- Administer and manage server infrastructure (on-premises and cloud), including AWS, DNS, Active Directory, DHCP, and domain controllers.
- Deploy and manage customer server hardware, virtual machines, storage appliances, routers, firewalls, switches, and other network equipment.
- Plan, lead, and execute system and network infrastructure deployment projects.
- Assist in developing infrastructure designs based on technical requirements and standard IT service offerings.
- Monitor system and network performance, troubleshoot issues, and ensure ...
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