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About the Role
- Candidate must possess at least a Bachelor's/College Degree on Computer Science/Information Technology, Engineering (Computer), Engineering (Electronic and Communication).
- Fresh Grad / Entry Level specializing in IT/Computer - Network/System/Database Admin or equivalent.
Responsibilities
Job Description:
Technical
Installs, configures and troubleshoots any network appliance listed in the approved list of supported products.
Provides accurate and reliable resolutions to problems of the client.
Applies best practices in implementing and providing support and recommendation.
Shared Responsibilities
Provides support for clients under 24x7 MA.
Provides tests and evaluates new products.
Assists other engineers in providing solutions that involves enterprise application support solution.
Reports
1. Reports to team leader/project leader of his...
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