Systems Analyst for Application Support

Join Canada’s Ombudsman for Banking Services and Investments as a Systems Analyst focusing on Application Support. Offer critical IT services in downtown Toronto with a hybrid work structure.
In this pivotal role, you will manage and support Dynamics applications, ensuring seamless service for both internal and external users. Your key responsibilities include addressing service requests, providing application solutions, and engaging in continuous improvement initiatives to optimize system performance. By effectively communicating updates and assisting users, you will contribute significantly to OBSI's mission.
Key Responsibilities:
• Support Dynamics applications and related portals
• Act as the first contact for application-related incidents
• Assist in the documentation of processes and resolutions
• Fulfill service requests and configurations per guidelines
• Contribute to team projects and IT change management
Requirements:
• Two years’ experience in tec...