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About the Role
ERP & Systems Access Support Analyst (Access & Reporting)
📍 Leeming Bar / Hybrid
🕒 Full-Time | Permanent
We’re looking for an organised and customer-focused ERP & Systems Access Support Analyst to join our team and play a key role in managing user access across our ERP, reporting, and finance systems.
This role is responsible for the end-to-end management of user access, supporting joiners, movers, and leavers, handling support requests through our ITSM platform, and ensuring strong governance and a great user experience.
Key Responsibilities
* Create, amend, and remove user access across ERP and related systems
* Manage incidents and requests through the ITSM tool
* Troubleshoot access issues and escalate complex cases where needed
* Support audits and maintain accurate access records
* Work closely with HR, Finance, IT, and operational teams
* Identify opportunities for process improvemen...
📍 Leeming Bar / Hybrid
🕒 Full-Time | Permanent
We’re looking for an organised and customer-focused ERP & Systems Access Support Analyst to join our team and play a key role in managing user access across our ERP, reporting, and finance systems.
This role is responsible for the end-to-end management of user access, supporting joiners, movers, and leavers, handling support requests through our ITSM platform, and ensuring strong governance and a great user experience.
Key Responsibilities
* Create, amend, and remove user access across ERP and related systems
* Manage incidents and requests through the ITSM tool
* Troubleshoot access issues and escalate complex cases where needed
* Support audits and maintain accurate access records
* Work closely with HR, Finance, IT, and operational teams
* Identify opportunities for process improvemen...
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