System Integration Advisor at Bell

Elevate your career as a System Integration Advisor with Bell, where your expertise in contact centre solutions and technology integration will flourish in a hybrid work environment. Gain hands-on experience with cutting-edge technologies and training programs.
As a key member of the team at Bell, you will work on integrating innovative solutions, particularly in areas like Natural Language Processing (NLP) and AI technologies. You will engage in collaborative projects, conduct functional analyses, and stay updated on industry trends to bring improvements and automation. Your skills will contribute significantly to client satisfaction and successful project delivery.
Key Responsibilities:
• Develop and configure contact centre solutions (CCaaS)
• Work on NLP and AI-driven technologies
• Collaborate with internal teams and clients
• Conduct functional and technical analyses
• Identify improvement opportunities proactively
Requirements:
• Knowledge of Genesys, ...