About the Role
A major value retailer in South Africa, offering a combination of low‑priced goods, loyalty programs, and financial services to serve a family‑oriented customer base, is currently a skilled Systems Business Analyst to join their team. In this role, you'll be the crucial link between their Systems Teams, Business Units, and third‑party partners. Your main purpose will be to diagnose problems, identify solutions, and propose improvements to our systems and processes.
Responsibilities
Requirements Management: Elicit, analyze, and document business requirements, translating them into detailed specifications (BRS/BRD) for systems development and enhancement projects.
System Analysis and Design: Utilize various modeling techniques (UML, process mapping, flow charts) to design and document system architecture, business workflows, and use cases, ensuring solutions are fit for purpose in both ERP and non‑ERP environments...
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